Legal overview background

Legal information — Vouchernestbase

This page sets out the legal terms, Australian Consumer Law notices, and supplier & voucher guidance relevant to visitors in Australia.

Legal officer
Legal representative
Vouchernestbase (AU)

Australian Consumer Law (ACL) & Consumer Guarantees

Where goods or services are supplied in Australia, certain consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) may apply. These guarantees cannot be excluded by contract. They include guarantees as to acceptable quality, fitness for purpose and match of description.

Vouchernestbase provides informational content and voucher listings for third-party retailers. We are not the supplier of products or services unless explicitly stated. Your statutory rights against a retailer or manufacturer are unaffected.

Consumer rights

Voucher Listings, Validity & Third-party Sellers

We aggregate voucher codes, discount links and promotional offers sourced from retailers and partners. Each listing shows a snapshot of terms where available. Always review the retailer's terms and expiry details before using a voucher.

Voucher accuracy

We make reasonable efforts to verify codes and expiry dates, but cannot guarantee continuous accuracy. Errors may occur and offers can end without notice from the retailer.

Retailer responsibilities

Redemptions, refunds, shipping, and warranty claims are handled by the retailer. For disputes about a purchase, contact the retailer directly. See the Complaints section for escalation options.

Disclaimers & Limitation of Liability

To the maximum extent permitted by law, Vouchernestbase excludes liability for loss or damage arising from reliance on the site content, voucher listings, or third-party links. We do not guarantee product availability, suitability, nor fitness for any particular purpose.

Where liability cannot be excluded under Australian law, our liability is limited to the minimum permitted amount, such as refunding a subscription fee where applicable.

Disclaimer

Intellectual Property, Trademarks & Use of Content

All content on vouchernestbase.com, including logos, text, and layout, is the property of Vouchernestbase or used with permission. Unauthorized copying, redistribution or commercial use is prohibited.

Trademark notices

Third-party brand names and trademarks referenced on this site remain the property of their respective owners. We display these marks solely to identify products and offers.

ItemOwnerNotes
Site contentVouchernestbaseAll rights reserved
Retailer logosVariousUsed under license/permission
Third-party offersRetailersSubject to retailer terms

Complaints, Dispute Resolution & Contact

If you have concerns about our content or wish to raise a complaint about a listing, please contact us first so we can attempt internal resolution.

How to contact us

If we cannot resolve your complaint, you may consider external avenues such as the Australian Competition & Consumer Commission (ACCC) or state consumer protection agencies.

Complaints and resolutionMelbourne office legal

Quick reference — Governing law

These terms and any dispute arising out of their subject matter are governed by the laws of the Commonwealth of Australia and the state of Victoria, and you submit to the non-exclusive jurisdiction of the courts in that state.

Key policy accordion

Retailer refund and return policies vary. If a purchase is faulty or not as described, you may have rights under the ACL. Contact the retailer first; if unresolved, you may seek remedies under consumer protection laws.

Our handling of personal information is described in Privacy Policy. For privacy concerns, contact our privacy officer at the email above.

If you believe content on this site infringes your rights, contact us with details. We will assess and act where appropriate in accordance with applicable law.

Updates to this page

We may update legal notices periodically to reflect changes in the law or our business. The date of last update is shown below.

Last updated:
25 September 2026